Questions about keys, locks and mobile service
Car keys
Can you make a key if I have lost every key?
All Keys Lost is one of our services; whether a key can be made depends on the vehicle, so share its year, make and model when you contact us
What is the difference between a mechanical key and a transponder key?
A mechanical key is cut metal, while a transponder key also has a chip the vehicle reads; the right key depends on the vehicle year, make and model
What details help identify my car key?
The year, make and model are the best place to start; a short description of the blade, buttons and fob can also help
Do you offer smart key and remote programming?
Smart Key Programming and Remote Key Programming are listed services; contact us with the vehicle details to discuss the request
Can I request a spare car key?
Spare Car Keys is one of our services; share the vehicle year, make and model when you call or submit a request
Do you work on ignition keys and broken keys?
Ignition Repair & Replacement and Broken Key Extraction are on our service list; share the vehicle or lock details so we can discuss the job
Lockouts
What should I do if a child or pet is locked in a vehicle?
Call 911 first; emergency services take priority in that situation
Can you help if I am locked out of my car?
Car Lockout Services are part of our service list; call with the vehicle and location details
Residential locks
Can you help with a residential lockout?
Residential Lockout Services are available in the areas listed on this site; share the location and describe the door or lock
What is residential lock rekeying?
Rekeying changes which key operates a compatible lock; contact us with the lock details to discuss residential rekeying
Can you install a deadbolt?
Deadbolt Installation is one of our residential services; a photo of the door and existing hardware can help describe the request
Mobile service
Are you a mobile service, or do I bring the car to you?
We are a mobile locksmith service; we come to the vehicle or home in the areas listed on this site
What are your hours?
Monday through Sunday, 8:00 AM to 10:00 PM; we are not a 24-hour service
What should I include in a service request?
For a vehicle, include the year, make and model and describe the key or lock issue; for a home, describe the door or lock and share the service location
Service area
How can I check whether my location is covered?
Review the approved communities or include the city and ZIP in a request; a ZIP alone does not confirm the exact service location