Start with the vehicle
Share the year, make and model; the vehicle finder uses public NHTSA listings to narrow down the model, but it does not verify key compatibility or identify an exact part
Describe the key you have
Say whether it is a plain metal key, a transponder key, a remote-head key, a separate fob or a smart key; if you are unsure, describe its buttons, blade and how the vehicle starts
Explain what changed: the key is missing, the vehicle no longer recognizes it, or the remote buttons stopped responding; mention whether any other key still works
Include the service location
Share the city or ZIP code where the vehicle is located and a phone number where you can be reached; use the service request form or call to discuss the vehicle and key details